Description

The California LifeLine Program provides discounted home phone and cell phone services to qualified households. The California LifeLine discounts help consumers lower the cost of their phone bills. Only one discount per household is allowed (except for teletypewriter users and for Deaf and Disabled Telecommunications Program participants). Call a participating phone company and ask for the California LifeLine discounts to start the application process.

You can qualify for California LifeLine if you or another person in your household is enrolled in any one of the following public assistance programs:

• Medicaid/Medi-Cal
• Low Income Home Energy Assistance Program (LIHEAP)
• Supplemental Security Income (SSI)
• Federal Public Housing Assistance or Section 8
• CalFresh, Food Stamps or Supplemental Nutrition Assistance Program (SNAP)
• Women, Infants and Children Program (WIC)
• National School Lunch Program (NSLP)
• Temporary Assistance for Needy Families (TANF)

  1.  California Work Opportunity and Responsibility to Kids (CalWORKs)
  2.  Stanislaus County Work Opportunity and Responsibility to Kids (StanWORKs)
  3.  Welfare-to-Work (WTW)
  4.  Greater Avenues for Independence (GAIN)

• Tribal TANF
• Bureau of Indian Affairs General Assistance
• Head Start Income Eligible (Tribal Only)
• Food Distribution Program on Indian Reservations
• Federal Veterans and Survivors Pension Benefit Program

You can also qualify for California LifeLine if your household’s total annual gross income is at or less than these annual income limits:

LifeLine Income Guidelines*

Household Size	Annual Income Limit
1-2	$27,000
3	$31,300
4	$38,100
Each Additional Member	$6,800
* Effective June 1, 2018 to May 31, 2019

Only one discount per household for each residential address is allowed. Each household must choose to get the discount either on a home phone or on a cell phone, but not on both. Households cannot get the discount from multiple phone companies. Households that do not follow the one discount per household rule will lose their discounts. When applying for California LifeLine, please only send forms and supporting documentation to the California LifeLine Administrator at this address:
P.O. Box 8417 Westminster, CA 92684-8417
The California LifeLine Administrator is the only entity with the authority to process California LifeLine related forms.

California LifeLine Contacts

Your Phone Company

• Contact your phone company if you want to be on the California LifeLine Program.

• Your phone company can also provide general information about the California LifeLine Program.

California LifeLine Call Center

• Contact the California LifeLine Call Center for general information about the California LifeLine Program from 7 AM to 7 PM (Pacific Time) from Monday through Friday (except state holidays) at:

1-866-272-0349

California LifeLine Administrator

• Contact the California LifeLine Administrator for California LifeLine Program application and renewal related questions and concerns from 7 AM to 7 PM (Pacific Time) from Monday through Friday (except state holidays) at:

1-877-858-7463

California LifeLine Complaints

For complaints or problems related to California LifeLine Program, please contact the CPUC’s Consumer Affairs Branch at:

1-800-649-7570

 

Disclaimer: The community resource directory information is deemed accurate and up-to-date, however, you should always contact the agency or provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. We are not affiliated to any of the organizations listed in this app/website. The information provided in this app/site is for the benefit of the community and and we are not liable for any information changed from the date we published this information. Please contact us if you like to make any changes in the information by emailing beracahsites@gmail.com